{"id":1007,"date":"2019-07-02T17:37:32","date_gmt":"2019-07-02T21:37:32","guid":{"rendered":"https:\/\/dev.scribecanada.com\/service-des-urgences\/"},"modified":"2024-04-04T19:49:42","modified_gmt":"2024-04-04T23:49:42","slug":"service-des-urgences","status":"publish","type":"page","link":"https:\/\/www.scribecanada.com\/fr\/service-des-urgences\/","title":{"rendered":"Service des urgences"},"content":{"rendered":"
\n
\n \n\n

Service des urgences<\/h1>\n\n\n\n
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Aux urgences, le temps d’un m\u00e9decin peut \u00eatre aussi pr\u00e9cieux que la vie d’un patient. Les m\u00e9decins des services d’urgence sont de plus en plus sollicit\u00e9s, ce qui se traduit par des journ\u00e9es de travail de 15 heures, des salles d’attente pleines et des dizaines de consultations quotidiennes. Pour chaque heure pass\u00e9e \u00e0 s’occuper des patients, les m\u00e9decins des urgences consacrent aujourd’hui jusqu’\u00e0 deux heures \u00e0 la saisie des dossiers m\u00e9dicaux \u00e9lectroniques. La documentation, qui prend beaucoup de temps, emp\u00eache les m\u00e9decins de faire le travail pour lequel ils ont \u00e9t\u00e9 form\u00e9s.<\/p>\n\n <\/div>\n<\/section>

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Les scribes sont la solution pour am\u00e9liorer votre DE<\/h2>\n\n\n\n
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Chaque service d’urgence a des besoins diff\u00e9rents, c’est pourquoi ScribeCanada a mis sur pied un programme de scribe con\u00e7u pour s’adapter aux priorit\u00e9s en constante \u00e9volution de l’environnement \u00e0 haute pression des urgences. En faisant appel \u00e0 nos scribes bien form\u00e9s, les m\u00e9decins peuvent passer plus de temps avec les patients, augmenter leur productivit\u00e9 et \u00e9tablir un flux de travail efficace au sein du service des urgences.<\/p>\n<\/div>\n\n\n\n

\n

ScribeCanada offre une approche individualis\u00e9e pour la mise en place d’un programme de scribe dans votre service d’urgence. Les prestataires peuvent choisir le nombre de scribes dont ils ont besoin et le nombre de gardes qu’ils doivent assurer. Des scribes sont \u00e9galement disponibles pour les gardes, les permanences et les jours f\u00e9ri\u00e9s. Nos scribes m\u00e9dicaux sont form\u00e9s \u00e0 l’utilisation de votre syst\u00e8me de dossiers m\u00e9dicaux \u00e9lectroniques. Lors d’une garde aux urgences, les scribes mettent \u00e0 jour les dossiers m\u00e9dicaux en temps r\u00e9el, ce qui permet aux m\u00e9decins de se concentrer uniquement sur les soins aux patients. Dans le service des urgences, les scribes m\u00e9dicaux constituent une solution \u00e9conomique pour am\u00e9liorer les soins aux patients, \u00e9liminer les redondances, optimiser le flux de travail et accro\u00eetre l’efficacit\u00e9.<\/p>\n<\/div>\n<\/div>\n\n <\/div>\n<\/section>

\n
\n\t\t
<\/div>\n
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Avantages<\/h2>\n\n\n\n
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En savoir plus<\/a><\/div>\n<\/div>\n\n<\/div>\n\n\n
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\n\t\t\t
<\/div>\n
\n\n \n
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\n 1<\/span>\n
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Optimiser les ratios prestataire\/patient et r\u00e9duire les frais g\u00e9n\u00e9raux<\/p>\n\n\n <\/div>\n <\/div>\n <\/div>\n\n\n\n\n

\n 2<\/span>\n
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\n \n\n

Am\u00e9liorer l’exp\u00e9rience et la satisfaction des patients<\/p>\n\n\n <\/div>\n <\/div>\n <\/div>\n\n\n\n\n

\n 3<\/span>\n
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Les prestataires de soins de sant\u00e9 disposent de plus de temps pour se concentrer sur les soins aux patients<\/p>\n\n\n <\/div>\n <\/div>\n <\/div>\n\n\n\n\n

\n 4<\/span>\n
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\n \n\n

Am\u00e9liorer consid\u00e9rablement la productivit\u00e9 et l’efficacit\u00e9 des m\u00e9decins<\/p>\n\n\n <\/div>\n <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n\n\n

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\n 5<\/span>\n
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Augmenter les recettes en garantissant l’exactitude des codes de diagnostic<\/p>\n\n\n <\/div>\n <\/div>\n <\/div>\n\n\n\n\n

\n 6<\/span>\n
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\n \n\n

Raccourcir les s\u00e9jours hospitaliers des patients<\/p>\n\n\n <\/div>\n <\/div>\n <\/div>\n\n\n\n\n

\n 7<\/span>\n
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Les patients passent moins de temps dans les salles d’attente<\/p>\n\n\n <\/div>\n <\/div>\n <\/div>\n\n\n\n\n

\n 8<\/span>\n
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Des taux de recrutement et de r\u00e9tention plus \u00e9lev\u00e9s pour les prestataires de soins de sant\u00e9<\/p>\n\n\n <\/div>\n <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n\n\n

\n
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\n 9<\/span>\n
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Moins d’heures suppl\u00e9mentaires<\/p>\n\n\n <\/div>\n <\/div>\n <\/div>\n\n\n\n\n

\n 10<\/span>\n
\n
\n \n\n

Acc\u00e8s et mise \u00e0 jour des dossiers cliniques en temps r\u00e9el<\/p>\n\n\n <\/div>\n <\/div>\n <\/div>\n\n\n\n\n

\n 11<\/span>\n
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\n \n\n

Utiliser les donn\u00e9es pour cr\u00e9er de meilleures normes en mati\u00e8re de soins aux patients et de performances du personnel<\/p>\n\n\n <\/div>\n <\/div>\n <\/div>\n\n\n<\/div><\/div> <\/div>\n <\/div>\n <\/div>\n<\/div> \n\n <\/div>\n <\/div>\n<\/div>\n

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Comment cela fonctionne-t-il ?<\/h2>\n\n\n\n
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ScribeCanada embauche les scribes les plus qualifi\u00e9s et les plus passionn\u00e9s par les soins aux patients. Des \u00e9tudes r\u00e9centes ont montr\u00e9 que la mise en \u0153uvre d’un programme de scribe dans un service d’urgences \u00e9tait couronn\u00e9e de succ\u00e8s. Un rapport publi\u00e9 en 2018 dans le Journal de l’Association m\u00e9dicale canadienne a r\u00e9v\u00e9l\u00e9 que 82 % des m\u00e9decins voyaient plus de patients par heure avec l’aide d’un scribe. Dans l’ensemble, le nombre de patients vus par heure \u00e9tait significativement plus \u00e9lev\u00e9 pendant les gardes avec un scribe aux urgences. La pr\u00e9vention de l’\u00e9puisement professionnel des soignants fait partie int\u00e9grante de l’avenir du syst\u00e8me de sant\u00e9 canadien. Les scribes m\u00e9dicaux sont un \u00e9l\u00e9ment essentiel de cette \u00e9quation, car ils offrent aux prestataires un moyen proactif de cr\u00e9er le meilleur mod\u00e8le de soins de sant\u00e9 pour les patients et les m\u00e9decins. Avec plus de deux d\u00e9cennies d’exp\u00e9rience et d’expertise, ScribeCanada travaille dans tous les territoires pour offrir des ressources compl\u00e8tes, technologiquement avanc\u00e9es et n\u00e9cessaires au vaste r\u00e9seau de fournisseurs de soins de sant\u00e9 du Canada.<\/p>\n\n <\/div>\n<\/section>

\n
\n \n
\n \n\n \n
\n \"\"\n <\/div>\n \n Optimiser la prestation des soins de sant\u00e9<\/span>\n<\/a>\n\n\n \n
\n \"\"\n <\/div>\n \n Respecter les normes en mati\u00e8re de donn\u00e9es cliniques<\/span>\n<\/a>\n\n\n \n
\n \"\"\n <\/div>\n \n Recruter et former des scribes exceptionnels<\/span>\n<\/a>\n<\/section>\n\n
\n \n
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Les scribes des urgences sont disponibles 24 heures sur 24 et sont form\u00e9s pour :<\/h3>\n \n \n\n
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  • Documenter les notes de triage au plus haut niveau de sp\u00e9cificit\u00e9<\/li>\n\n\n\n
  • Demander l’avis du fournisseur pour l’approbation du dossier<\/li>\n\n\n\n
  • Aider \u00e0 la visite de confort<\/li>\n\n\n\n
  • Collaboration avec le personnel infirmier pour pr\u00e9parer les informations relatives \u00e0 la sortie de l’h\u00f4pital<\/li>\n<\/ul>\n\n\n \n <\/div>\n <\/div>\n\n\n<\/div>\n\n
    \n\n
    \n
    \n

    Avec un scribe m\u00e9dical int\u00e9gr\u00e9 \u00e0 l’\u00e9quipe de soins, vous r\u00e9duirez la documentation inefficace et am\u00e9liorerez la saisie des donn\u00e9es cliniques pour une facturation pr\u00e9cise.<\/h3>\n \n \n\n
      \n
    • Saisir les informations sur le lieu des soins.<\/li>\n\n\n\n
    • Identifier les patients uniques pour des soins sp\u00e9cialis\u00e9s.<\/li>\n<\/ul>\n\n\n \n <\/div>\n <\/div>\n\n\n<\/div>\n\n
      \n\n
      \n
      \n

      Notre processus garantit que les scribes sont pr\u00eats pour l’environnement continu du DE.<\/h3>\n \n \n\n
        \n
      • \u00c9tape 1 : Exiger une formation en classe<\/li>\n\n\n\n
      • \u00c9tape 2 : Formation en \u00e9quipe avec des scribes de haut niveau<\/li>\n\n\n\n
      • \u00c9tape 3 : R\u00e9\u00e9valuation continue et r\u00e9guli\u00e8re<\/li>\n<\/ul>\n\n\n \n <\/div>\n <\/div>\n\n\n<\/div>\n<\/section>\n <\/div>\n<\/section>
        \n
        \n \n\n

        Le programme de formation avanc\u00e9e des scribes<\/h2>\n\n\n\n

        Environ 120 heures par scribe<\/p>\n\n\n

        \n \n
        \n

        1<\/p>\n

        Orientation<\/h3>\n

        2 semaines<\/p>\n

        \n \n\n
          \n
        • Terminologie m\u00e9dicale<\/li>\n\n\n\n
        • Vid\u00e9os sur les syst\u00e8mes<\/li>\n\n\n\n
        • Exercices audio<\/li>\n\n\n\n
        • Formation \u00e0 la conformit\u00e9<\/li>\n\n\n\n
        • Documentation pour la facturation et la responsabilit\u00e9 m\u00e9dico-l\u00e9gale<\/li>\n\n\n\n
        • Apparence professionnelle<\/li>\n\n\n\n
        • Pr\u00e9sentations de cas<\/li>\n\n\n\n
        • Examen final<\/li>\n<\/ul>\n\n\n<\/div><\/article>\n\n
          \n

          2<\/p>\n

          P\u00e9riode de surveillance<\/h3>\n

          minimum 6 jours<\/p>\n

          \n \n\n
            \n
          • Formation clinique individuelle<\/li>\n\n\n\n
          • Examen des dossiers en temps r\u00e9el et retour d’information correctif<\/li>\n\n\n\n
          • Formation avanc\u00e9e sur l’efficacit\u00e9 et le suivi des patients<\/li>\n\n\n\n
          • Mesures de base et documentation PQRI<\/li>\n\n\n\n
          • \u00c9valuation finale de la performance clinique<\/li>\n<\/ul>\n\n\n<\/div><\/article>\n\n
            \n

            3<\/p>\n

            R\u00e9\u00e9valuation p\u00e9riodique<\/h3>\n

             <\/p>\n

            \n \n\n
              \n
            • Programme d’assurance qualit\u00e9 et formation continue des scribes<\/li>\n\n\n\n
            • \u00c9valuations mensuelles et \u00e9valuations des performances<\/li>\n\n\n\n
            • Rapport mensuel sur la satisfaction des fournisseurs de services<\/li>\n\n\n\n
            • Examen des dossiers et registre des d\u00e9ficiences<\/li>\n<\/ul>\n\n\n<\/div><\/article>\n<\/div>\n <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-gutenberg.php","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"tags":[],"class_list":["post-1007","page","type-page","status-publish","hentry"],"yoast_head":"\nScribes de l'urgence - ScribeCanada<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.scribecanada.com\/fr\/service-des-urgences\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Scribes de l'urgence - ScribeCanada\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.scribecanada.com\/fr\/service-des-urgences\/\" \/>\n<meta property=\"og:site_name\" content=\"ScribeCanada\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-04T23:49:42+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.scribecanada.com\\\/fr\\\/service-des-urgences\\\/\",\"url\":\"https:\\\/\\\/www.scribecanada.com\\\/fr\\\/service-des-urgences\\\/\",\"name\":\"Scribes de l'urgence - 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